Everything you need. Nothing you don't.
BookWild is built for small adventure operators, not enterprise theme parks. Every feature exists because an adventure operator actually needs it.
Customers book online. You stop answering the phone.
Online Bookings
Customers find your sessions, pick a date, and pay. They get a confirmation with a calendar invite. You get your evening back.
- Open adventures, private bookings, and equipment hire
- Sessions close automatically when full
- Guest checkout, no account needed
- Automatic confirmations with calendar invites
Everyone signs before they arrive. No clipboards.
Waivers & Pre-Activity Forms
Each participant gets a link to sign the waiver, add emergency contacts, and declare medical info on their phone. BookWild chases the ones who haven't signed so you don't have to.
- Individual signing links for each participant
- Under-18 guardian signing flow
- Automated reminders for unsigned waivers
- Every signature timestamped and stored
Get paid when they book. Not when they remember.
Payments
Customers pay by card at checkout and the money goes to your Stripe account. Not ours. Cancellation refunds follow your policy automatically.
- Payments go direct to your Stripe account
- Full payment, deposit + balance, or pay on day
- Automatic refunds based on your cancellation policy
- Experience vouchers and gift cards accepted at checkout
See who's free, who's qualified, and who's working.
Guide Management
Check availability and qualifications, assign a guide, and they accept or decline on their phone. Expired qualifications are flagged before you assign, not after.
- Availability and qualifications at a glance
- Guides accept or decline with one tap
- Expired qualifications block assignment automatically
- Works for freelance guides across multiple operators
Customers enter the code. We check the portal.
Experience Vouchers
No more logging into Buy a Gift five times a day. Customers enter their voucher code at checkout and BookWild verifies it automatically. If something goes wrong, you get a notification with the issue.
- Automated Buy a Gift verification
- Automated Red Letter Days verification
- Same checkout flow as a card payment
- Voucher status tracked on every booking
Proper safety records. On your phone.
Safety & Compliance
Guides submit incident and near-miss reports from their phone, linked to the session and participants. Your audit trail is sorted before anyone asks for it.
- Incident and near-miss reporting from any device
- Reports linked to sessions, participants, and guides
- Rockfall in the gorge? Easily update your guides
- Safety dashboard with trends and severity breakdowns
And there's more.
The full toolkit, from voucher verification to equipment tracking.
Walk-in & On-Site Sales
Same system at the beach, the harbour, the car park.
- Step-by-step walk-in booking wizard
- Device handoff to the customer, PIN to take it back
- Cash, card, or payment link
- On-site waiver signing
- PIN-secured front desk mode
Guide Tools
What your guides see and do on activity day.
- Safety and prep checklists guides complete on their phone
- Guide confirms the session is done, their pay is logged automatically
- Track what you owe each guide (earned, pending, paid)
- Guides see their own schedule, key participant info, and meeting point
- Attendance tracking
Qualifications & Compliance
Know your guides are qualified and your licences are current.
- Guide qualification tracking with document uploads and expiry dates
- Expiry alerts at 90, 30, and 7 days
- Approve guides as lead, assistant, or trainee per activity
- Company documents with read-and-sign tracking for guides
- Business accreditation and licence tracking (NCC, AALA, SWOAPG)
Communications
Every customer message in one place. Not lost in your inbox.
- Conversations tied to the right booking or customer
- Contact forms, emails, booking enquiries - all in one place
- 30+ automated emails (confirmations, reminders, pre-briefs, follow-ups)
Your Booking Page
Customers book seamlessly with confidence.
- Activity listings with photos, pricing, and live availability
- Pre-activity info sent automatically (meeting point, what to bring)
- Shareable booking links for your website or socials
Team Events
Not every session has customers.
- Schedule training days, maintenance, and team meetings
- Assign guides the same way as customer sessions
- Guide pay tracked automatically
- Keep your whole schedule in one place
Gift Cards & Discount Codes
Sell gift cards. Run promotions.
- Digital gift cards delivered by email
- Redeemable against any booking
- Discount codes with percentage or fixed amount
- Start dates, end dates, and usage limits
- Codes validated instantly at checkout
Equipment & Locations
Track your kit. Know what's available.
- Equipment types with sizes and variants
- Stock tracked per location
- Optional add-ons (dry bags, helmets, buoyancy aids)
- Refundable deposit holds on card
- Multi-location support
Reporting & Dashboard
See what matters. Get on with your day.
- Today's sessions, unsigned waivers, unassigned guides
- Booking reports with revenue and activity breakdowns
- Guide payment ledger with CSV export
- Safety dashboard with trends and severity stats
All of this for £1 per participant
No feature tiers. No upsells. No "contact us for pricing." Every feature is included for every operator.
See pricingSee it for yourself
£1 per participant. No monthly fees. Every feature included.